Customer Care

Returns Policy

Returned items must be received in the original condition and must not have been worn, damaged, washed or dry cleaned or altered. Returned items must still have swing tags attached.

All garments must be returned  at the expense of the purchaser.

There is no refund offered on sale items. This includes any items that are purchased with special offers, coupon discounts or end of season reductions. We will, however,  exchange sale items.

For all online customer queries please email us at pinklotuspb@gmail.com or call  07 5471 3350.

Size Guide

Depending on the style and/or the material of the clothing, sizing may vary. So if you have any enquiries about sizes on a particular dress or are unsure of your size please feel free to contact us

Pink Lotus Size Guide